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Developer APIMessagesSnooze Conversation

Snooze Conversation

Temporarily snoozes an active WhatsApp conversation until a specified duration or timestamp. The conversation will automatically reopen and wake up to OPEN when the time arrives or when a new inbound message is received.

POST/api/v1/inbox/conversations/{id}/snooze

Recommendation

Provide either duration_hours or snoozed_until. If both are supplied, snoozed_until takes precedence.

Body Parameters

1 parameter
{id}uuidrequired

Conversation UUID to snooze

Request Body Schema

application/json
duration_hoursnumberoptional

Relative duration in hours from now (1 to 720)

Example:24
snoozed_untildatetimeoptional

Specific future timestamp (ISO 8601, minimum 5 minutes in future)

Example:2026-10-28T09:00:00+05:30

Response Payload

200 OKapplication/json
successbooleanrequired

Whether request succeeded

data.iduuidrequired

Conversation UUID

data.statusstringrequired

Conversation status (SNOOZED)

data.snoozed_untildatetimerequired

Wakeup timestamp in IST (+05:30)

data.snoozed_byuuid|nulloptional

User UUID who snoozed the conversation

Code Snippets & Examples

1curl -X POST "https://app.chatofy.in/api/v1/inbox/conversations/conv-8888-9999-aaaa-bbbbccccdddd/snooze" \
2 -H "Authorization: Bearer YOUR_API_KEY" \
3 -H "Content-Type: application/json" \
4 -d '{"duration_hours":24}'

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1curl -X POST "https://app.chatofy.in/api/v1/inbox/conversations/conv-8888-9999-aaaa-bbbbccccdddd/snooze" \
2 -H "Authorization: Bearer YOUR_API_KEY" \
3 -H "Content-Type: application/json" \
4 -d '{"duration_hours":24}'
200 OKapplication/json
1{
2 "success": true,
3 "data": {
4 "id": "conv-8888-9999-aaaa-bbbbccccdddd",
5 "status": "SNOOZED",
6 "snoozed_until": "2026-10-28T10:00:00+05:30",
7 "snoozed_by": "u1111111-2222-3333-4444-555555555555",
8 "updated_at": "2026-10-27T10:00:00+05:30"
9 },
10 "message": "Conversation snoozed until 2026-10-28T10:00:00+05:30"
11}