Payment & Invoice Management

Chatofy uses Razorpay as our payment gateway. All subscription payments, plan changes, and invoice management are handled through Razorpay's secure infrastructure.

Payment Methods

Razorpay supports multiple payment methods depending on your region:

• Credit / Debit Cards (Visa, Mastercard, RuPay, etc.)
• Net Banking
• UPI (Google Pay, PhonePe, Paytm, etc.)
• Wallets (Paytm Wallet, etc.)
• EMI options (where available)

Billing Cycle

Subscriptions are billed monthly on the same date you first subscribed. Your billing date is shown in the billing settings. If a billing date falls on a weekend or holiday, the charge is processed on the next business day.

Viewing Invoices

Invoices are managed through Razorpay. You can access them by:

1. Going to Settings → Billing
2. Clicking on "Billing History" or similar link
3. You'll be redirected to Razorpay's customer portal

Payment Failures

If a payment fails (insufficient funds, expired card, etc.):

• Razorpay automatically retries the payment after a few days
• You'll receive an email notification about the failure
• Your service continues for a grace period
• If payment is not resolved, your account may be downgraded or suspended