Usage Tracking & Limits

Chatofy tracks organization usage metrics to help you stay within your plan limits. Usage data is synced by a background worker and displayed in the billing settings.

Tracked Metrics

• Contact Count — Total contacts in your directory
• Campaign Usage — Campaigns sent this billing period
• API Calls — API requests made in the current period
• Messages Sent — Total outbound messages
• Active Team Members — Currently active users

Viewing Your Usage

Go to Settings → Billing to see your current usage against plan limits. Usage bars show how close you are to each limit, with warnings when approaching thresholds.

What Happens When You Hit a Limit

• Hard limits — Features will be blocked until you upgrade or the limit resets
• Soft limits — You'll see warnings and be prompted to upgrade
• API rate limits — Excessive API calls will be throttled with a 429 response

Usage Sync

Usage metrics are updated by a background worker that runs periodically. There may be a slight delay (up to a few minutes) between an action and its reflection in the usage display.