Upgrading or Downgrading Your Plan

You can change your subscription plan at any time. Chatofy uses Razorpay for payment processing, and plan changes are handled through Razorpay's subscription management.

Upgrading Your Plan

1. Navigate to Settings → Billing
2. Click "Change Plan" or "Upgrade"
3. Select the desired plan from the available options
4. Review the pricing and features
5. Confirm the upgrade
6. You'll be redirected to Razorpay to complete the payment

How Prorating Works

When you upgrade mid-cycle, you are charged the prorated difference between your current plan and the new plan for the remainder of the billing period. The new plan's limits are applied immediately upon upgrade.

Downgrading Your Plan

Downgrading takes effect at the end of your current billing cycle. Your current plan's features remain available until the cycle ends. After downgrading:

• Features not included in the new plan will be locked
• If you exceed the new plan's limits, you'll be prompted to upgrade or clean up data
• No refunds are issued for the remainder of the billing cycle

Payment Verification

After completing payment on Razorpay, Chatofy verifies the payment signature to confirm the subscription change. If the verification fails, the plan change will not be applied. Contact support if you experience issues.