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Help CenterEmbedded Signup & MetaHow to Connect Your WhatsApp Business Account
Getting Started

How to Connect Your WhatsApp Business Account

Chatofy uses Meta Embedded Signup to securely connect your WhatsApp Business Account (WABA). This OAuth-based flow lets you authorize Chatofy to send and receive messages on your behalf without sharing your Meta passwords.

Prerequisites

  • A Meta Business Account (if you don't have one, the signup flow will help you create one)
  • Admin access to your Meta Business Manager
  • A phone number that isn't already registered with WhatsApp

Step-by-Step Connection

1. Navigate to WhatsApp Settings

Go to Settings → WhatsApp in the Chatofy dashboard. You'll see the option to connect a new WhatsApp Business Account.

2. Start Embedded Signup

Click "Connect WABA" to launch the Meta Embedded Signup dialog. This opens a Meta-hosted popup that guides you through the authorization process.

3. Authorize Permissions

Review and accept the requested permissions. Chatofy requires access to manage your WhatsApp Business Account, send messages, read incoming messages, and manage templates.

4. Complete Registration

After authorization, you'll be redirected back to Chatofy. Your WABA and phone number will appear in the settings within a few seconds. You may need to verify the phone number by entering an OTP sent via SMS or voice call.

Troubleshooting Connection Issues

Popup Blocked

If the signup popup is blocked, allow popups for your Chatofy domain and try again.

Phone Number Already in Use

The phone number must not be registered with WhatsApp elsewhere. Use a different number or remove it from the other account first.

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Related Articles

View all Embedded Signup & Meta guides

Meta Embedded Signup Setup Guide

Configure your Meta Business account for seamless Embedded Signup.

Managing Phone Numbers & Coexistence Mode

Route specific phone numbers while keeping others on the WhatsApp Business App.

Understanding WABA Quality & Status

Monitor your WhatsApp Business Account health, quality rating, and status.

Understanding WABA Limits & Throughput

Learn about messaging limits, throughput tiers, and how to scale your WABA.

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