Find solutions to common issues, error messages, and known limitations of the Chatofy platform.
Understand why rich template messages appear as unsupported in the inbox.
Diagnose why messages are not being delivered to your customers.
Troubleshoot Meta webhook verification and disconnection problems.
Understand why Meta rejects your message templates and how to fix them.
Fix issues with contact import, phone number normalization, and duplicates.
Troubleshoot problems with uploading and downloading media files.
Resolve problems with 2FA setup, recovery codes, and login.